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Physicians, Hospitals, & Medical Practices Professional Consultant & Practice Management Solutions A Physician Service Provider Licensed Physicians, Hospitals, & Medical Practices Only

Offering an array of solutions for physicians, medical practices, nursing homes, home health agents, clinics, and hospitals. SESCD Medical Practice Solutions is a consultant firm offering consulting and solutions for any medical practice, physicians, physician’s practices, dental, chiropractic, clinics, and hospitals. Providing practices with business and management solutions for: Business Management Financial Management Operational Management Information Management Human Resource Management and educational training for staff for improvement of job performance. Testing for potential employees can be provided before hiring for employment security. Within each area of expertise we are able to provide an appropriate level of service for any practice, from consulting and supervising projects to day-to-day operational functions. 1.    Medical Practice Assessment 2.    Facility Operations Assessment 3.    Business Office Operations 4.    Employee Performance 5.    Financial and Accounting Solutions 6.    Procedure/Policy Development 7.    Computer System Operations 8.    Education, Workshops, and Seminars 9.    Employee Testing and Evaluation 10.  HIPAA Compliance Assessment or Training 11.  Free student list of graduates for possible employment 12.  Help for the Day Program

CONSULTING SESCD can help you set up your new practice.  Need advise on finances. Need consulting on department procedures or practice operations. MPS is here to help you.  We can come on-site and evaluate or trouble shoot departments or practices to determine any changes that need to made for the practice to become more organized and speed up practice or department performance. Determine and analyze problem areas, develop and implement a plan for you and offer solutions to help you become more proficient, organized, and successful. We provide consulting, solutions, or customized solutions for special needs.   We are here to help you.

Medical Practice Assessment  (What We Do) Facility Operations A medical practice is broken down into workflow sections to determine how each department  moves from one point to another. Workflow sections are separated into specific areas: Patient Flow: How does a patient enter the lobby, receive services from the physician, exit the office and still  maintain a high level of service satisfaction concerning the experience. This flow process examines the following: Appointment Scheduling procedures are assessed for proficiency and time management Lobby Image Receptionist/ Front Office evaluation How the receptionist greets the patient and presents organizational skills upon patient entry New patient set up and correct procedures assessed How the staff greets the patient and prepares the patient for the physician How the physician enters and exits each encounter How patient care instructions are carried out by the staff How referrals for testing or specialists are generated HIPAA regulations and Privacy Rules Compliance Assessment on privacy and confidentiality rules How well does the staff perform patient check in/ checkout, (Requesting payment for services rendered) Time Management and Organization Proficiency. Need for reorganization, correcting errors, the thorough physical or financial restructuring of a department Employee Performance, time, and organization utilization. Job Descriptions for each position based on objective measures.  Performance Evaluation Solutions for Problem Areas Training can be provided to improve staffs performance.

Paper Flow: This process examines the utilization of  forms, reports, and documents in the practice. Determine if documents are being sufficiently utilized and with what consistency.   Make recommendations on forms to be created, eliminated or updated to meet legal standards. Superbill flow assessment and utilization. Medical Record Flow: This process examines how charts are pulled, made available to the physician or other professional personnel, and returned to the medical record area with documentation completed. The review also examines time lost looking for charts or missing information. Telephone Flow: This process examines how calls are answered and how the call is transferred to the party who needs to respond to the call. The time limit and procedures on putting people on hold and answering the call. This area is generally where most practices fail patient expectations due to the inability to answer calls professionally. Types of calls that will be transferred to office personnel or to the physician. How messages are taken as well as a system for returning calls. Referral telephone procedures are assessed as well as surgery  or hospital scheduling Training can be provided to improve staffs performance.

Business Office Operations This aspect of the assessment looks at the following: Coding: This review examines the coding patterns of the practice and looks at improving revenue through appropriate coding enhancement. This review notes codes that are not being utilized, as well as the method of how codes are documented via an office superbill/encounter form, hospital/nursing home charge ticket or procedure charge ticket. The individual actually doing the coding is reviewed and education is provided. If computer expertise and computer software knowledge is implemented to its fullest capacity Organization and performance from receiving the superbill to computer account entry, and error assessment. Insurance Procedures: Procedures are reviewed to determine claims are filed in a timely fashion.  Insurance procedures assessment. Appropriate guidelines are being followed for authorizations, percerts, filling insurance claims, EOB procedures, posting insurance payments correctly, follow up on insurance claims, and rejections. Billing Procedures: Procedures are reviewed to determine the time of the billing process. The entire billing process to filing accurate information that meets payer guidelines as well as filing charges in a standard time period. This review examines this process.  30, 60, 90  and past due accounts is accessed. Account Receivable Analysis: Following the physician, accounts receivable is generally the next greatest asset in the practice. Charges, adjustments, revenues, expenses, gross/net collection percentages, and account receivable days are reviewed for proficiency. How monies are received and the accounting transactions procedures are assessed for improvement. If practice has an  increasing balance or a decreasing collection percentage, this area needs to be examined. Examination of the out standing balances, past due balances, and collections for improving revenues. Payer's Review: This analysis examines where revenues come from within the practice. It is important to understand who is paying and who is not paying monies to the practice, why and ways to eliminate the problem of non payment. Management Reports: Generated reports needed for the practice to run smoothly, how the reports are being utilized. Procedure for improving daily, weekly, to monthly reports, and how to utilize. Training can be provided to improve staffs performance.

Procedure/Policy Development: The development of policy/procedures is becoming a key component for practice development. A source document allows staff to review policies and make decisions without constantly changing interpretation by the staff, the office manager or physicians. It allows issues to be handled fairly, consistently, reduces legal liability, and lowers staff turnover due to frustration over unknown job duties. An evaluation of policies and procedures are assessed.  MPS can development a standard policy procedure manual for your practice if needed or update your previous manual.

Flow of Computer Input and System Evaluation: The increasing demands on practices to provide information has created an increasing demand for practice evaluation of computer systems and input.  The evaluation process also outlines exactly what is currently needed in computer services as well as insures the ability for future growth. This process eliminates these concerns. Accessing the flow of information entered into the computer from the receptionist area, check in, check out all the way to accounts receivables to transmitting claims for improving time, delays, flow of information, missed information, incorrect information entered into computer, improper procedures, and solutions to problem areas. Training can be provided to improve staffs performance.

HELP FOR THE DAY Have an emergency! Someone is going to be out for the day! You need to catch up!   What ever reason, we are here to help you. With a reasonable notice I can send someone out to offer you help for the day, week, or month. Receptionist, Front Office, Check In, Check Out, Office, Secretary,  Authorizations, Precerts, Billing, Accounting Transactions, Account Receivables, Finance, Insurance, Claims, Clinical, Phlebotomy,  etc. Let MPS know what your needs are. Contact us for more information on Help for The Day.

For Physicians Only:   Free student graduate list.  Physicians or medical managers do not have to go through expensive employment agencies to find the right person.  A Physician's Data Base System has been developed with approved student's names, course, and contact information available to physicians free of charge upon request.  Compliments of SESCD. SESCD is not an employment agency and does not offer, initiate, or provide employment or jobs to any students in any way. Other Services Offered: Employee Performance and Evaluation Employee Testing Employee Training: Group rates can be provided for more then three in a class Training: Your facility or ours. Depends on type of class needed and equipment involved. On-Line classes are provided so staff will not miss work.  They have access to classes on line 24/7. Seminars and Workshops in: Receptionist/Front Office Communications Medical Professionalism Medical Records Medical Secretary HIPAA and Legal Rules and Guidelines Medical Insurance Medical Billing Medical Coding Collections Claims Processing Reimbursements  (Account Receivables) Computer Software Training Medical Computer Applications Medical Transcription Basic Spanish Look in our web site at the many different programs offered, on-site or for on-line programs. Let SESCD know your department's needs to help work out a plan for your practice. SESCD Medical Practice Solutions.   Contact Information:  (864) 322-0005.

EMPLOYEE TESTING: We can interview, screen, evaluate, and test for you.   You don’t have to interview hundreds of people. It can take hours and days to find the right person for the job and it can cost time and money.  Let us eliminate the stress and worry for you. Let us do the interviewing, screening, evaluating, testing, checking references and certifications for you. We can come on-site or use our facility.   Call for more information.

HELP FEATURES: Staff Performance and Functions                Statistical Performance- Charges, Revenues, Expenses, Collections, Accounts Practice Start Up                                Procedure/Policy Development                Accounting/Finance Computer System Help/Evaluation                Practice Management                Create a professional operating practice Office Management Evaluation/ Improvement                Operational Evaluation/ Improvement Practice Assessment in:         Operations                Workflow                Patient Flow & Improvement                Telephone Flow & Improvement Medical Record Flow      Evaluation/ Improvement        Billing Procedures                Accounts Receivables Payment Flow                  Delinquent Accounts               Insurance                        Patient Payment Flow/ Improvement Charts/Filing Flow Evaluations/ Improvement                Implementation and problem solving

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CONTACT SESCD MEDICAL PRACTICE SOLUTIONS © MEDICAL FACILITIES, CLINICS, PRACTICES, and HOSPITALS Not for the general public Practice Name: Physician's Name: Physician's Complete Phone Number Practice Complete Address: Include any Suite or Room Number City, State, Zip Code E-mail Address Comments: