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ADMINISTRATIVE DENTAL ASSISTANT

This nationally recognized Administrative Dental Assistant certificate
program teaches the essential administrative tasks for managing the
business aspects of a dental practice and becoming an
Administrative Dental Assistant for dental practice management.

Get everything you need in one program. From dental terminology,
anatomy, all the way to computerized dental office applications,
accounting, coding, finance, skills needed for dental office management to
job interviewing, and how to get a job,
all in one program.

Learn administrative management skills necessary to help obtain a
position in any facility from Family Dentistry, Endodontics, Oral and
Maxillofacial Pathologist, Orthodontics, Pediatric Dentistry, Periodontics,
Prothodontics, Cosmetic Surgery Centers, and other specialty clinic.

As an Administrative Dental Assistant, you play a valuable role in any
dental practice. You are the core of the entire office.

You are the person who greets each patient, schedules and confirms  appointments, gives
instructions to new patients, obtains patient history information, maintains charts and files records,
handles procedural and diagnostic coding, performs computer applications for the practice, and
oversees the insurance and billing.

More importantly, you are the intermediary between the patient and the dentist.
The person who helps alleviate the anxiety that is so often associated with dental care.
Staff members and patients rely on the Administrative Dental Assistant for organization and for office
management.  

SE School for Career Development Administrative Dental Assistant program is designed for people
like you, who want to get started in a rewarding job in the health care industry.
This program provides all of the skills you need to handle the wide breadth of job responsibilities
including records management, scheduling appointment, processing insurance and claims, coding,
billing, and account management, financial management, as well as having good interpersonal and
communication skills.

Program Covers:
Your role as the administrative dental assistant.  Types of administrative assistants.  
Types of specialist.

HIPAA and HIPAA Standards  
Accessing Medical Records.
Steps to Protect Patient Privacy.

Dental Basics
The dental office areas.  Anatomy of Treatment Room.

Basic Dental Anatomy and Terminology

Communication Skills and Telephone Techniques

Written Correspondence
Incoming Mail Outgoing Mail Processing.  Electronic Mail

Patient Relations
Steps in handling an Angry Patient.  Good Customer Service.

Dental Team Communications
Personal Communication, Organizational Conflicts.  Staff Meetings.

Patient Clinical Records
Components of the Clinical Record.  Forms, Reports and Documents.
Medical History and Recall Examination, Clinical Examination, Periodontal Screening Examination.
Treatment Plan, Problem/ Priority List, Progress Notes, Consent Form, Signature on File,
Financial Arrangements, Computerized Management of Clinical Records.

Information Management
Preparing Business Documents.  Retention of Records.  HIPAA Security Rule.  

Dental Patient Scheduling

Recall Systems
Scheduling patients for examinations, prophylaxis, or dental treatments

Dental Insurance Processing
Dental practice and insurance.  Types of dental insurance.  Fees for Service.  Usual, Customary, and
Reasonable Plans.  Dental Insurance Terminology. Direct Reimbursements.  
Preferred Provider Organization. Health Maintenance Organization. Managed Care.  Insurance Coding.

Dental Coding
Dental Terminology Coding (CDT).  Dental Claims.  Diagnosis Codes.

Required Types of Insurance
Maximum Coverage, Deductibles, Percentage of Payment, Limitation to Coverage, Eligibility.
Insurance Payments, Insurance Tracking.  Secondary Coverages. Workers' Compensation.

Dental Claims
Completing Dental Claim Forms.  Understanding the sections of the ADA Dental Claim Form.
Step-by-Step procedures and instructions on completing the Dental Claim Form.

Inventory Management for the Dental Practice
Understanding Inventory Management Systems. List of Supplies and Products.  
Step-by-Step procedures on  inventory management.  

FINANCIAL ARRANGEMENTS AND COLLECTIONS
Insurance Billing. Payment Plans.
Managing Accounts Receivables.  Gathering Financial Data.  Preparing a Treatment Plan.  
Accounts Receivable Report
Collection Process and Methods of Collections.  

Accounts Receivables
Understanding bookkeeping and accounts receivables and payables.  

Billing
Types of Systems.  Daily Routine for Managing Patient Account Transactions.
Posting Account Transactions.  Receipts, Charge Slips.
Completing end of day procedures.  Posting Payments.
Managing Financial Transactions.

Accounts Payables
Understanding accounts payable.
Verification of Expenditures, Invoice, Statement.  Check Writing.  Completing Practice Deposit Slip.

Payroll  
Payroll steps and procedures.  

Office Equipment

Telecommunications

COMPUTERIZED DENTAL PRACTICE
CD companion will help give you the experience simulations of the day-to-day activities and tasks of an
administrative dental assisting before you're even in the field. Practice these real-life tasks, you'll preform.

Also included is a student complimentary copy  of a practice dental management software CD-ROM that
allows you to perform software exercises listed through the workbook.
Real dental office applications for up-to-date computer applications.  

Dental practice management software.   Demographics.
Financial Information,  Patient's Accounts (Multiple Patients)
Process of Insurance Information. Perform accounting tasks.
HIPAA and Practice Management Software.  Electronic Transactions and Code Sets.

Basic Operations of a Computer Software Package.

How To Computer Applications: Includes Computer Screen Examples.
Menu and Title Bars.  Recording Patient Demographics, Creating a Patient Account, Maintaining Patient
Records, Posting Accounting Transactions.  

Daily Procedures with a Computerized System

Employment
After completing the course with SESCD and receiving your certificate of completion.
Career Opportunities for Administrative Dental Assistant
Steps for Developing Employment Strategies
Job Interviewing, During the Interview, Accepting a Job Offer

Everything you need in one program.
Learn this nationally recognized Administrative Dental Assistant program.
___________________________________________________________________________________

Start Now,
Fill out the contact form below for more information, register for class, contact us, or have a
representative call you. Take on-line or come in for private like classes.
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